In a year that’s been pretty dull, there’s finally something bright and shiny to look forward to – our epic Black Friday and Cyber Monday sale! With discounts on ALL our island-inspired beauty ranges, gift sets, and accessories, this once in a blue moon event is ready for lift off on November 22 – and you’d be coconuts to miss out!
From the discounts on offer to our subscriber bonus, wishlist giveaway, and delivery details and times, here’s everything you need to know to bag some unBALIevable beauty bargains and get a glow that’s out of this world!
What’s different about Coco & Eve's Black Friday Sale this year?
2021 might be another year to forget, but this year’s Black Friday sale will be one you’ll remember! With a trip to Bali off the cards for most of us for a little longer, we’re bringing the best of Bali paradise straight to your bathroom with a seriously stellar sale!
We’ve worked our butts off for months to bring you the ULTIMATE beauty shopping experience. Expect MORE products, MORE shiny new holiday sets, MORE stock to meet demand, and better customer service than ever before.
Haven’t tried our new 2021 prods yet? Now’s the perfect time to get your mitts on our delicious Smoothie Shower Gels – designed to hydrate, nourish, and balance your bod with vitamins, minerals and beneficial prebiotics. Dry hair, do care? Give your locks 26 times more hydration with our Super Hydrating Shampoo and Conditioner, formulated with ResistHyalTM hyaluronic acid technology.
We’ve also got some super special new Christmas kits in the sale this year – check out the what’s discounted section to find out all the deets!
Do I need to sign up to access the sale? CONTEST CLOSED.
No, you don’t need to sign up to our mailing list to access the sale. HOWEVER, you’ll score an additional 15% off if you do – and also go into the running to win US$500 worth of products!
How does it work? Sign up to our mailing list and you’ll receive a unique code prior to the Black Friday Sales. This code gives you your additional 15% discount and will only be available to those in our email database – so make sure you subscribe to save!
We’re also running a wishlist promo, where all subscribers will go into the draw to win US$500 worth of their favourite Coco & Eve goodies! This contest runs from November 10-22, and we’ll be selecting 3 lucky winners. Note: You’ll get an extra entry in the draw when you also join our SMS database!
When will the sale start – and finish?
Get your fingers primed and ready! Our Black Friday Cyber Monday sale is ready for lift off at Midnight EST on November 22 – and will continue until 11.59PM PST on December 2, or while stocks last. Which, if last year’s sale is anything to go by, won’t be very long at all…
(Note: Black Friday sale runs Nov 22-29. Cyber Monday Sale runs Nov 29-Dec 2.)
Which items will be discounted during the sale?
Black Friday: You’ll save up to 50%* on ALL our tropical-inspired hair, body and tanning products, bundles and accessories. No code required. (* Yes, this discount also applies to our already discounted bundles!)
Cyber Monday: You’ll bag the same discounts as Black Friday, but you’ll also receive an additional gift at check out: a Travel Sized Body Moisture Whip (glow figure fragrance) or Travel Sized Body Masque – no minimum spend required.
With Christmas and New Year’s creeping up fast, we’ve also got 4 new limited edition holiday kits that make the perfect gift. Or gift to self ☺. There’s the Super Hydration Kit, the Oh My Hair Kit, Tanning Goddess Kit and the Ultimate Pamper Bundle.
PLEASE NOTE: These new additions (holiday sets and gift cards) are not part of the main BFCM up to 50% off sale, but can instead be purchased using the 15% code those in our mailing list will receive! SO, MAKE SURE YOU JOIN THE MAILING LIST. Got it? Ok, cool, now let’s keep moving.
Can I get early access to the Black Friday Cyber Monday Sale?
As we’ve already mentioned, we’re doing things a little differently this year. And instead of offering early access to a lucky few, we’re giving everyone early access to the sale! How? By running a longer, bigger, better sale than ever before! Our Black Friday sale starts on November 22 – four days before the official Black Friday event. So, put it in your calendar and set an alarm.
Can I use other promo codes during Black Friday Cyber Monday?
Sorry, shoppers – other promo codes won’t be valid during our Black Friday Cyber Monday sales period. To keep things easy peasy, the Black Friday discount will be automatically added to your cart. So, there's no promo code for you to enter at checkout – unless you’re a subscriber, in which case this is the time to enter your 15% off code.
Will Afterpay & Clearpay be available for use during the sale?
Not enough cash to splash on the day? No stress. You can buy now and pay later with both Afterpay and Clearpay available during the Black Friday Cyber Monday sale period.
Are my items reserved in the cart?
No, items in your cart aren’t reserved – so it’s best not to leave them there while you go take a bath. You have to check out within a specific timeframe for purchases to go through, so don’t dilly dally! The best way to ensure you bag your Coco & Eve bargains is to move fast. We’re predicting epic numbers of Black Friday Cyber Monday shoppers this year, and we’d hate for you to miss out!
Will all products be restocked and available for purchase this Black Friday?
Missed out on purchasing something? Don’t stress – most of our products will be restocked during the sale. Be aware though that stock has moved faster than the speed of light in previous years. We therefore suggest planning your purchases in advance and moving fast if you really don’t want to miss out!
Pro tip: Help yourself check out faster during the sale by adding to cart NOW! All carts are saved for a period of 14 days — but as mentioned in our previous point: items in your cart are not reserved.
Can I return my order?
Yes, our usual 30-day return policy still applies to all orders during this period of time. You may learn more about our return + refund policy here.
I've made a mistake in my order, can I change it?
You can’t change an order once it’s processed, so it’s best you get your order right the first time around. Double check and triple check (if you have to) before clicking that checkout button!
I’ve placed multiple orders, can I combine them?
Sorry, but every order placed in our system is handled individually. Once you’ve confirmed a purchase, we cannot combine it with a previous or future order or combine or refund shipping costs. We therefore recommend pre-planning your purchases to minimise shipping.
How much is shipping and will there be delays?
Visit our FAQ page for standard shipping costs and delivery times by country.
Due to exceptional order volumes during our sales, please note that orders may take a few days to dispatch. We seriously appreciate your patience during this time!
Why are you not responding to me?
It is possible there will be delays in responses from our customer service team during the sales period, due to high traffic. Please bear with us – we still love you and will get back to you as soon as we’re able to!
Nobody likes to drown in their inbox, so please refrain from sending multiple emails regarding the same issue. For all Black Friday Cyber Monday-related issues and queries, please contact us via the live chat function so that we can tend to your queries soonest. Our busy team will not be able to respond to Black Friday Cyber Monday questions sent via social media, or other channels.
My friend has received their order, where's mine?
Don’t panic – if you ordered before your BFF, but they received their goodies first, it’s not a sign your package is MIA. Our warehouses pack and ship in the most efficient way possible, which isn’t always chronological.
Keep an eyeball on your inbox for your shipment email, and rest assured we’re working our Bali booties off to get your Coco & Eve prods in your hot little hands ASAP! In the meantime, be happy that your friend’s getting a little pick-me-up ☺.
Any questions we haven’t answered?
We’ve tried to answer everything we can think of here, but if there’s anything else we can help with, let us know. Visit our FAQ for more info and our Customer Service Specialists will tend to you: https://support.cocoandeve.com/hc/en-us
3 FINAL TIPS TO ACE OUR BLACK FRIDAY SALE
1. Make a list now of the Coco & Eve hair, body and tanning products you need in your life, as well as those you want to gift this Christmas. That way you’ll be prepared and ready to add to cart once the sale kicks off. Simple!
2. Sign up to our mailing list and new SMS database for first dibs – and an exclusive ADDITIONAL 15% off discount code! – on our cult Bali beauty buys and shiny new arrivals. You’ll be in with a chance to win your wishlist (US$500 worth of Coco & Eve products) just by signing up to our mailing list – plus you’ll score one bonus entry if you also join our SMS database! CONTEST CLOSED.
3. Keep your eyes peeled for more info and updates across our social media platforms. And if you’re unsure what to buy, you’ll find loads of product info, hacks and simple how-tos on our blog – make sure you check it out. .
Check out more of our blog articles here!
Written By: Pip Jarvis
Edited By: Vidhya